Memorial Aid Charity and Foundation
All donations made through Memorial Aid Charity and Foundation are voluntary contributions to support our charitable mission and programs. No goods or services are provided in exchange for donations.
General Refund Policy
Donations are final and non-refundable. Funds are allocated promptly to support our charitable activities and operational costs.
Errors & Exceptional Circumstances
Refund requests may be considered only in exceptional cases, including:
Duplicate donations
Incorrect donation amount
Unauthorized or fraudulent transactions (subject to verification)
Requests must be submitted within 7 days of the donation date.
Refund Review Process
All refund requests are reviewed case by case.
Approval is not guaranteed and is subject to internal verification and payment processor rules.
How to Request a Refund?
To request a refund, please contact us with the following details:
Full name
Email address used during donation
Donation amount and date
Transaction ID / receipt (if available)
📧 Email: support@memorialaid.org
Processing Time
If approved, refunds will be issued to the original payment method within 5–10 business days, depending on Stripe and the donor’s bank.
Chargebacks & Disputes
We encourage donors to contact us first before initiating a chargeback.
Unauthorized chargebacks may result in permanent restrictions on future donations.
Contact Information
Memorial Aid Charity and Foundation
🌐 Website: https://memorialaid.org/
📧 Email: support@memorialaid.org
Creating Eternal Memories Through Digital Tributes
Memorial Aid Charity and Foundation empowers families to celebrate their loved ones by crafting meaningful digital memorials that support vital charitable causes across the UK.
Honoring Memories, Inspiring Hope
Discover our commitments to secure digital tributes, transparent donations, and verified charity partnerships that build trust.
Secure Digital Tribute Platform
Our platform uses advanced encryption to protect your loved ones’ memories and donor information securely.
Verified Charitable Partnerships
We collaborate only with UK-registered charities with proven impact and financial transparency.
Transparent Donation Tracking
Our system provides clear reports showing how your in-memory gifts support vital aid initiatives.